TraxComm Received Compliment for Their Excellent Service
Recently, TraxComm received a compliment from a customer in the financial industry.
The customer was looking for optical fibre connectivity solution for linking its main office and the business contingency site. This is a critical data connection for their operation. They have chosen TraxComm to implement and operate this very important network connection in their system infrastructure.
The customer was particularly impressed by the responsiveness and attention-to-quality of TraxComm personnel during the installation of the fibre network. As part of their quality assurance process, the customer has sent a team of inspectors from the headquarters to stay in Hong Kong for three days to perform quality check on the fibre network. With thorough preparation, professional attitude, and high quality of workmanship of the TraxComm engineering team, the quality check was completed in no time earning the full satisfaction of the inspectors.
The customer was very satisfied with the service provided by TraxComm. They have no hesitation in recommending TraxComm to companies looking for a professional telecom service provider to implement and operate network solutions meeting their business needs.