Our Dashboard

300km of fibres in MTR tunnel
Availability
99.999%
for 10 consecutive years
Subscribed Bandwidth
3.5 Tbps

About Us

As a wholly owned subsidiary of the MTR Corporation, TraxComm has the experience in building and operating fixed telecommunications networks since 2003. This equips us with the network and expertise that enable us to offer you a full range of premium fixed network solutions. Our network is based on a fiber-optic infrastructure. Its world-class security standards – together with our vast technical knowledge – will guarantee that you receive all the advantages of secure, top-quality services to help you excel in your business performance, as well a high degree of reliability to give you peace of mind. Moreover, our backbone network offers you a more cost-effective alternative to other fixed networks, which need to open the roads to lay both their backbone and local access networks. In addition, our business structure emphasizes flexibility and customisation. This makes certain that you gain maximum all-round benefit by using our services; and these keep pace with your ever-evolving business needs.

Vision & Mission

We will:

Our Strength

Neutrality

Neutrality

We are the only neutral and wholesale-focused communication network provider in Hong Kong. We do not serve the retail market, so our valued customers - all of whom are retailers - need not worry that we will use the same infrastructure to compete with them in any way. Our neutrality also allows us to concentrate on ensuring that you will receive our fullest attention and the highest degree of service.

Reliability

Reliability

All our services are provisioned in highly secure environment. That means we can guarantee you will receive exceptional value-for-money in the form of reliable services with a low failure rate. Our track record for reliability speaks for itself: our network has never failed even once since our operation.

Cost-effectiveness

Cost-effectiveness

We can offer you extremely cost-effective solutions, because our backbone fiber-optic network is located along the tunnels. We therefore do not need to open the roads and place them underground; so, our construction costs are considerably less than those of other operators. We also reduce our expenses through astute outsourcing policies. We pass on all these advantages to you in the form of lower costs.

Management

Kenneth K.H. Lau
Managing Director

Terence Ho
Director of Engineering

Henry Yeung
Director of Product Development & Management

Marshall Ng
Director of Business Development

Edward Cheung
Sales Director

Kenneth K.H. Lau, Managing Director

A sales, marketing and business development professional with more than 20 years of experience in the ICT industry, Mr. Kenneth Lau joined TraxComm in 2002 as the Head of Sales and Business Development. In this role, he was responsible for formulating and implementing the company’s sales, marketing and customer-relations strategies and programmes. Mr. Lau was appointed Chief Officer [retitled as Managing Director] in February 2009. Also he serves as the Chairman in Communications Association of Hong Kong (CAHK) currently.

Mr. Lau previously held senior positions in the sales, marketing and business development functions of an international IP network provider and with two leading local telecom companies. He has proven track record in managing sales results, developing new business and markets, as well as sales and marketing team management.

Mr. Lau received his MBA degree from the University of Hong Kong.

Terence Ho

Terence Ho, Director of Engineering

Terence Ho joined TraxComm as Engineering Director in August 2023. Prior joining to TraxComm, Mr. Ho has over 18 years solid experience in telecommunication network technology and infrastructure. He has worked for several leading telecommunications network operators and vendors in various roles including network development, project implementation and operation management. In addition to his expertise, he played a significant role in innovation and cost reduction project and gained remarkable results.

Mr. Ho holds a master’s degree in Information Engineering from The Chinese University of Hong Kong.

Henry Yeung, Director of Product Development & Management

As a performance-driven senior executive with over 20 years of comprehensive achievements across ICT, Media Production, Manufacturing, Retail and E-Commerce industries, Mr. Henry Yeung offers extensive and all-round expertise in general management, sales and marketing management, operation management, network development, project management/implementation, data analysis and driving change. Prior to joining TraxComm, Mr. Yeung held senior positions in the network, sales and business development functions in two Fixed Telecommunication Network Services Providers in Hong Kong.

Mr. Yeung received his EMBA degree from the Chinese University of Hong Kong.

Marshall Ng, Director of Business Development

Mr. Marshall Ng is a seasoned professional who joined TraxComm as Business Development Manager in 2020 and was subsequently promoted to the position of Director of Business Development in Jan 2024. With over 20 years of experience in sales and marketing management within the ICT industry, Marshall has demonstrated expertise in areas of International bandwidth, Local loop, Data Centre and Managed Services.

Marshall holds a bachelor’s degree in Marketing Management from the Royal Melbourne Institute of Technology University, Australia.

Edward Cheung, Sales Director

Mr. Edward Cheung joined TraxComm as a Sales Manager in October 2013. In this role, he has achieved excellent record in implementing and managing sales activities. In March 2021, Mr. Cheung was appointed Sales Director. Prior to joining TraxComm, he had worked for several leading fixed carriers with more than ten years of experience in the telecommunication industry.

Mr. Cheung holds a bachelor’s degree in Physics from the Chinese University of Hong Kong.

產品開發與管理總監 謝達安

謝先生目前是TraxComm 產品開發和管理總監。在加入TraxComm之前,謝先生是建造業議會的IT顧問。從2002年至2016年,他曾擔任香港互聯網註冊管理有限公司(HKIRC)和香港域名註冊有限公司(HKDNR)的行政總裁。他在電信、互聯網服務供應商和建築等不同行業擁有豐富的管理、IT和技術經驗。謝先生亦在中華電力電信有限公司(CLP Telecommunications),恒基數碼科技有限公司(Henderson Cyber),新世界電信(New World Telecom)和澳大利亞電信(Telstra)擔任高級行政職位。

謝先生除了是一名特許工程師外,還是香港董事學會的會員和香港計算機學會的會員。

产品开发与管理总监 谢达安

谢先生目前是TraxComm 产品开发和管理总监。在加入TraxComm之前,谢先生是建造业议会的IT顾问。从2002年至2016年,他曾担任香港互联网注册管理有限公司(HKIRC)和香港域名注册有限公司(HKDNR)的行政总裁。他在电信、互联网服务供应商和建筑等不同行业拥有丰富的管理、IT和技术经验。谢先生亦在中华电力电信有限公司(CLP Telecommunications),恒基数码科技有限公司(Henderson Cyber),新世界电信(New World Telecom)和澳大利亚电信(Telstra)担任高级行政职位。

谢先生除了是一名特许工程师外,还是香港董事学会的会员和香港计算机学会的会员。

销售总监 骆伟德

拥有20多年电信工程设计和项目管理经验的骆先生于2003年加入TraxComm,担任网络工程和运营主管。他负责监督整个网络设计、开发、建设,运营和维护及推展新服务等。在2009年,骆先生受命负责TraxComm的战略发展,并更名为战略发展部主管。骆先生于2018年出任销售总监一职,以加强公司的销售职能。

他曾参与不同项目管理,包括在电信服务运营商以及铁路运营行业中设计和建造各种电信传输和无线网络。

骆先生拥有香港理工大学电子工程高级证书和瑞尔森大学的电信管理证书。

銷售總監 駱偉德

擁有20多年電信工程設計和項目管理經驗的駱先生於2003年加入TraxComm,擔任網絡工程和運營主管。他負責監督整個網絡設計、開發、建設,運營和維護及推展新服務等。在2009年,駱先生受命負責TraxComm的戰略發展,並更名為戰略發展部主管。駱先生於2018年出任銷售總監一職,以加強公司的銷售職能。

他曾參與不同項目管理,包括在電信服務運營商以及鐵路運營行業中設計和建造各種電信傳輸和無線網絡。

駱先生擁有香港理工大學電子工程高級證書和瑞爾森大學的電信管理證書。

工程总监 周立中

在2007年加入TraxComm之前,周先生在电信行业拥有20多年的工作经验。周先生的职业生涯始于一家电力公司,随后加入不同固定网络运营商和有线电视运营商。在参与运营商的岗位上,他担任过管理层职务,并领导了一个庞大的团队来建立光纤平台和缆线数据宽频网络,以提供有线电视和宽频网络服务。

周先生拥有香港中文大学荣誉电子工程学士学位。他目前是国际工程技术学会和澳大利亚工程师协会的会员。

工程總監 周立中

在2007年加入TraxComm之前,周先生在電信行業擁有20多年的工作經驗。周先生的職業生涯始於一家電力公司,隨後加入不同固定網絡運營商和有線電視運營商。在參與運營商的崗位上,他擔任過管理層職務,並領導了一個龐大的團隊來建立光纖平台和纜線數據寬頻網絡,以提供有線電視和寬頻網絡服務。

周先生擁有香港中文大學榮譽電子工程學士學位。他目前是國際工程技術學會和澳大利亞工程師協會的會員。